Privacy Policy

Protecting your privacy is paramount important for Company. This Privacy Policy explains how personal data is collected, used and disclosed in relation to websites, products and services (“Services”) provided by Company (“Company,” “we,” and “our”) and that link to this Privacy Policy.

This Privacy Policy describes how we process personal data for our own purposes. We also process personal data on behalf of our customers subject to a written contract. We do not control the data processing or protection practices of our customers, which may differ from those set out in this Privacy Policy.

“Personal data” is information that identifies or can reasonably be linked directly or indirectly to an identifiable person. For purposes of this Privacy Policy, “personal data” and “personal information” have the same meaning and are used interchangeably.

Privacy Commitment:

We ask for only the least amount of information necessary, gathering only what we believe is essential for doing business, or for the specific transaction at hand. We let customers know the information we have on them and allow them to opt out of specific engagements. But, by far, our biggest commitment is that we do not make a single dollar from advertising revenue—never have, never will—even from the free editions of our products. This means we avoid the fundamental conflict of interest between gathering customer information and fueling advertising revenue, and the unavoidable compromises in customer privacy that it brings.

The goal of this policy is to make explicit the information we gather on our customers and users, how we will use it, and how we will not.

This Privacy Policy is divided into three parts:

Part I – Information Company collect and controls

This part deals with how Company collects and uses information about website visitors, potential customers, users of Company's products and services, and others who contact Company through forms or email addresses published on or linked to our websites.

Part II – Information that Company processes on your behalf

This part deals with how Company handles data that you entrust to Company when you use our products and services, or when you share any personal information or confidential information with us while requesting customer support.

Part III – General

This part deals with topics that are relevant to both Parts I and II, and other general topics such as Company’s security commitments and how we will inform you when we change this Privacy Policy.

Policy in detail

Part I – Information Company collect and controls
What information Company collects

We collect information about you only if we need the information for some legitimate purpose. Company will have information about you only if (a) you have provided the information yourself, (b) Company has automatically collected the information, or (c) Company has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.

Information that you provide us

Information that we collect automatically 

Information that we collect from third parties

Purposes for using information

In addition to the purposes mentioned above, we may use your information for the following purposes:

Legal bases for collecting and using information

Your choice in information use

Who we share your information with

Your rights with respect to information we hold about you as a controller

If you are in the European Economic Area (EEA), you have the following rights with respect to information that Company holds about you. Company undertakes to provide you the same rights no matter where you choose to live.

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

Part II – Information that Company processes on your behalf

Information entrusted to Company and purpose

(All the information entrusted to Company is collectively termed “service data”)

Ownership and control of your service data

We recognize that you own your service data. We provide you complete control of your service data by providing you the ability to (i) access your service data, (ii) share your service data through supported third-party integrations, and (iii) request export or deletion of your service data.

How we use service data

We process your service data when you provide us instructions through the various modules of our services. For example, when you generate an invoice, information such as the name and address of your customer will be used to generate the invoice; and when you use our campaign management service for email marketing, the email addresses of the persons on your mailing list will be used for sending the emails.



Push notifications

If you have enabled notification on our desktop and mobile applications, we will push notifications through a push notification provider such as Apple Push Notification Service, Google Cloud Messaging or Windows Push Notification Services. You can manage your push notification preferences or deactivate these notifications by turning off notifications in the application or device settings.

Who we share service data with

Retention of information

We hold the data in your account as long as you choose to use Company Services. Once you terminate your Company user account, your data will eventually get deleted from the active database during the next clean-up that occurs annually. The data deleted from the active database will be deleted from backups after 6 months.

Data subject requests

If you are from the European Economic Area and you believe that we store, use or process your information on behalf of one of our customers, please contact the customer if you would like to access, rectify, erase, restrict or object to processing, or export your personal data. We will extend our support to our customer in responding to your request within a reasonable timeframe.

Part III – General

Children’s personal information

This App does not address children. We do not knowingly collect personal identifiable information from children under thirteen. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of "child" or "children" should take into account applicable laws as well as national and regional cultural customs.

External links on our websites

Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you've checked their privacy policies and assured yourself of their privacy practices.

Cookies

When you view our website or links referred thereto, we or our third party code may store some data on your system in the form of a "cookie" to automatically recognize your system the next time you visit and improve upon the services being provided. Cookies can help us in many ways, for example, by allowing us to tailor the App experience to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your system’s memory or hard drive, block all cookies or to receive a warning before a cookie is stored.

You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of the service.

Blogs and forums

We offer publicly accessible blogs and forums on our websites. Please be aware that any information you provide on these blogs and forums may be used to contact you with unsolicited messages. We urge you to be cautious in disclosing personal information in our blogs and forums. Company is not responsible for the personal information you elect to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with the Company. To request the removal of your information from our blogs and forums, you can contact us at support@ncircletech.com.

 

Social media widgets

Our websites include social media widgets such as Facebook "like" buttons and Twitter "tweet" buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate in the website, and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.

Disclosures in compliance with legal obligations

We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.

Enforcement of our rights

We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.